RBC Chairman and CEO Gord Nixon capitulated Thursday with an “Open Letter to Canadians” that was instantly branded as a grovelling apology. ... what else can be expected from this catastrophic media-creation of a story. RBC might as well have dumped a million barrels of crude oil into Toronto Harbour...Apparently, Andrew Coyne agrees.
... This a story bubble blown up by the CBC out of the mistaken impressions of one worker about RBC’s outsourcing program.
... How did the bank’s vast HR-PR machinery, so sensitive to environment issues and social responsibility, allow this story to get out of hand?
... The facts are now out: No RBC employee would have been fired, no crew of temporary workers has been parachuted in to take away jobs. Furthermore, the practice of outsourcing and worker movements is as natural an economic practice as buying a toothbrush made in China.
... But the CBC and other media ignored the facts and turned the story into an epic war against outsourcing any anything associated with it. ... The left piled on, including front-line economist Armine Yalnizyan of the Canadian Centre for Alternatives to Good Policy. ...
Thursday, April 11, 2013
RBC outsourcing controversy overblown?